Government E-Marketplace (GEM): How To Access Online Services

Introduction Government E – Marketplace (GEM)

Government e- marketplace (Gem) the Indian government’s remarkable endeavour to bring necessary goods and services to a single platform is known as the Government e-Marketplace. To give and use the available portal capabilities, buyers and sellers can communicate virtually. Simply register and log into your GeM account to get a seamless service platform that is commit to meeting all of your needs.

The online public procurement platform known as Government e-Marketplace (GeM) was envision by India’s Prime Minister Narendra Modi. The Ministry of Commerce and Industry start this ground-breaking project on August 9, 2016, with the goal of revolutionising the way procurement activities are conduct through a single online platform.

 


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What Is The Government E-Marketplace?

GeM is a digital gateway that links buyers and sellers all over the country, allowing them to conduct procurement activities in an easy and ethical way. It is an online marketplace where buyers and sellers can communicate easily. The GeM site offers thorough details about goods and services, including their costs, features, and quality requirements. This strategy encourages equity and responsibility in government procurement.

 

Registration For A Government E-Marketplace

A wide spectrum of stakeholders can participate in GeM because the registration process is simple for both buyers and sellers.

How to register with GeM as a buyer:

  1. Go to the official GeM website.
  2. Click the ‘Sign up’ button on the portal’s home page.
  3. Choose “Buyer organisation” from the drop-down option.
  4. Choose “Use type” and provide the necessary information, including your Aadhaar, phone number, and email address.
  5. After clicking “Proceed,” a new window where you must “agree to terms and conditions” will open. Read the terms and conditions carefully.
  6. Provide organisational information to finish the Government e-Marketplace (GeM) registration procedure.

 

You must select the ‘Seller registration’ option on the portal’s home page in order to sign up as a seller on the Government e-Marketplace (GeM). The remaining stages will be the same as those for buyer registration. You only need to supply the necessary information, accept the terms and conditions, and comply with the organisational requirements, and you are good to go.

 

Login To The Government E-Marketplace (GeM).

Both buyers and sellers can easily access the GeM platform after registering.

Follow the instructions to log in:

  1. Open  the official GeM website.
  2. Select the “Login” option on the homepage to be sent to the login page.
  3. When registering, enter the “GeM ID” that was generate on the next page.
  4. Type in the security code and select “Submit.” Before allowing you to input the password, Portal will verify your ID and other information.
  5. Enter the password to securely access your GeM account and start using the services and goods the portal has to offer.

 

Products From The Government E-Marketplace

GeM provides a wide range of goods in numerous categories, ranging from autos and office supplies to electronics and office supplies. The GeM portal currently lists products in 11,842 categories.

The website serves as a digital marketplace where government organisations can research various possibilities, evaluate costs, and make wise judgements.

 

E-Marketplace Services For The Government

In addition to goods, GeM offers a wide range of services. The website acts as a conduit for service providers and government buyers to connect easily, connecting them for everything from transportation and consulting to IT services and maintenance.

Currently, the government e-marketplace offers 306 services. Government agencies will have access to a wide range of service providers thanks to their growth in the service sector.

 

Government E-Marketplace Customer Service & Helpline

The Government e-Marketplace (GeM) recognises the importance of customer support and goes above and beyond to make sure that users have a positive experience. For questions and problems, the platform provides a special helpline and customer support area.

Users can submit a support ticket, go through the FAQ section for rapid responses, and watch video tutorials for instructions. The support section offers an email address, [email protected], as well as a toll-free hotline number, 1800-419-3436, for immediate assistance.

The government e-marketplace is a prime example of effectiveness, openness, and cost reduction. GeM is undeniably changing India’s public procurement market with its streamlined registration, login, and product selection processes.

 

 


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